Challenge

On-the-job (OJT) trainers are a crucial leverage point in development. Competency in delivering training in a consistent and concise manner is critical. Yet, trainers often come from the ranks of high organizational performers, lacking a background in development and mentoring. The impact? Training may not be maximally productive or cost-effective, performance goals may not be achieved, and worker morale and retention may suffer.

 
Solution

Tooling U-SME Learning Services offers a two-day interactive train-the-trainer session to elevate frontline supervisors’ and team leaders’ capabilities. Grounded in theory and reinforced through practice and application, this workshop builds the required knowledge and skills for new-hire OJT training.

  • Define how adults learn most effectively
  • Enhance questioning and listening skills
  • Learn to develop on-the-job training
  • Practice delivering one-on-one training

The session also covers ongoing development and mentoring skills, including assessment, preparation, creating a positive learning environment, facilitating learning, and evaluating performance.

In addition, there is a mentoring service available, which brings Tooling U-SME personnel to a workshop participant’s facility for continued personal development and evaluation.