Motion Control Technologies
“TOOLING U-SME HAS HAD A LOT TO DO WITH OUR IMPROVEMENT BECAUSE IT’S OPENED CONVERSATIONS WITH OTHER ENGINEERS IN THE FACILITY…
INCREASED COMMUNICATION HAS IMPROVED PERFORMANCE”
Head of High Performance
Involvement of empowered employees in learning and development leads to improved performance.
Challenge:
  • Growing pains caused by sharp increase in new hires and subpar onboarding model that didn’t scale
  • Training based on highly subjective tribal knowledge provided by veteran employees
  • Formal training happened only after an incident took place
  • Problems with scrap and productivity
  • Trouble training “problem children” – veteran team members who resisted training style
Solution:
  • Worked with Tooling U-SME Learning Services to develop classes for each grade of assembler and tester
  • Currently setting up Train-the-Trainer
  • Built an in-house computer lab for on-site training
  • Instituted peer-to-peer training, which helps with the age difference – veterans are more willing to learn from peers
Results:
  • Heightened the awareness of quality issues
  • Experiencing a three month downward trend in scrap
  • Increased employee investment in learning and development