Heavy Equipment Manufacturer
COMPANY ACHIEVES 55% LESS SCRAP IN 18 MONTHS WITH STRUCTURED ON-THE-JOB TRAINING PROGRAM
“WE’VE SEEN GOOD RESULTS SINCE STARTING OUR TRAINING – WE’VE REALLY DECREASED OUR SCRAP A LOT. TIME SPENT WITH TOOLING U-SME IS AN EXCELLENT INVESTMENT.”

Training Coordinator
Challenge:
  • Hiring very inexperienced employees
  • Inconsistent on-the-job training
  • High rates of scrap
  • Lack of learning and development buy-in from employees and leaders
  • Higher turnover rates from employees that couldn’t run the machines
  • Lack of supervisor investment in learning and development
Solution:
  • Created a new position (Training Coordinator) that only focused on employee learning and development
  • Worked with Tooling U-SME to create a structured on-the-job training program
  • Implemented vendor and leadership trainings in addition to staff training
  • Developed performance appraisals and merit structure for each position
Results:
  • 55% reduction in scrap in 18 months
  • Employee retention improved by 9% in 12 months
  • Increased employee morale and educational buy-in