Clutch and Brake Manufacturer
"TOOLING U-SME HELPED US SHIFT FROM TRIBAL KNOWLEDGE SHARING TO A FORMAL TRAINING PROGRAM.
NOT ONLY IS MORALE HIGHER, BUT WE’VE IMPROVED COMPETENCY THROUGH CROSS-TRAINING."
Owner
Niche clutch and brake manufacturer customizes workforce training to fill its skills gap.
Challenge:
  • Ever expanding workforce skills gap
  • Company relies on tribal knowledge sharing instead of formal learning in-house
  • Unable to keep up with advancements in technology
  • Current training method had negative impact on productivity
Solution:
  • Partnered with Tooling U-SME to map and develop a core and job-specific customized on-line curriculum
  • Offered computer access during the workday and encouraged employees to study at home
  • Encouraged internal competition with incentives such as recognition, certificates, and rewards
  • Provided on-site pre-hire assessment to better understand skills gaps
Results:
  • Improved competency through cross-training
  • Developed a consistent on-boarding process for new hires
  • Boosted employee morale